Phone Technologies/ Frequently Asked Questions (FAQ's)
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Questions:

1. What types of communication technologies does Rath use?
Our products utilize Analog phone lines, Voice Over IP (VoIP), Cellular (CDMA and GSM), and Two-way Radio communications. Standard analog landline phone lines as well as VoIP are used when hardwired lines are available. Cellular and Two-way radio technologies are used when hardwired lines are not available or when impractical for installation.

2. How do I know what features I need for my emergency phone purpose?
There are a few questions to ask in order to determine how to construct the emergency phone for your location.

  • Do you have a place to mount the emergency phone or does it need to be free standing?
  • Is electrical power available?
  • If using light pole power, is the power on during the day?
  • Is hardwired phone line available?
  • Are you using Two-way Radio communications on campus?
  • Is there activity in the area in the evening? Is the area well lit?
  • Does the phone need to be ADA compliant?
  • Do you want to include the emergency phone in a wide-area emergency broadcast system?
  • If associating a security camera with the phone, is it activated upon activation of the phone?

We have 9’ towers and wall or pole mounted phones.
Power can come from a 277v (with step down transformer) 120v, 24vdc, 12vdc or solar panel source.
If mounting to a light pole, ask about the overnight charging capability.
Rath phones can communicate via hardware phone lines, cellular, or Two-way radios.
If Two-way radio communication is available, either Motorola or ICOM are the vendors we work with.
There is a constant-on blue light from dawn to dusk if area is not well lit.
Rath emergency phones are ADA compliant.
Speakers are available or you can incorporate other speakers into our technology.

3. What does a Rath emergency phone do?
When someone presses the button on a Rath emergency phone the blue strobe will activate so the location can be easily found and others in the area will be aware there is an issue.

The small LED indicator will glow solid red while the phone is dialing; the person who activated the phone can hear the phone dialing. When the call is answered the LED will blink red. There is a label indicating the purpose of the LED.

The person who answers the phone will first hear a recorded message indicating the location of the emergency phone (ADA requirement). It can be programmed to play twice and the called party can hit a key to play the location again if necessary. Once the location message has played, the called party will hear the person on the other end and any other activity in the area.

The recipient and the caller can talk to each other through the speaker and microphone. It is not necessary to push the button again after the initial activation. The blue strobe will continue to flash until the called party hangs up.

We have the ability to program up to 5 different phone numbers. If the first call is not picked up, the phone will dial the next number, and again if not picked up it will dial the next. This will continue cycling through all 5 numbers until someone picks up.

4. What is Rath’s Consolidator?
Rath’s Consolidator is a feature built into our products that allow up to 10 phones to share one phone line. Unlike our competitors product’s, Rath’s Consolidator does not require extra equipment while still offering easier and more powerful functionality.  Click here for more information about Rath’s Consolidator

 

 
 

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