About Us

Item# aboutus

Product Description

RATH® Sussex, WI office Over 35 Years of Manufacturing Emergency Phones


Our History:
RATH® has been in the Emergency Communication business for over 35 years. We are located in Sussex, WI, a suburb of Milwaukee. We are the largest manufacturer of Emergency Phones in North America. With over 600,000 phones in the field, you can rest assured that the quality and performance of our Communication Systems lead the industry.

Our Philosophy:
In addition to exceptional product quality and customer support, we believe that ongoing education is paramount to your professional development and our continuous improvement. Our product information is provided in multiple formats from written documents to videos and graphics. We pride ourselves on being the emergency communication code experts in IBC, NFPA, ASME, ADA, and UL. We offer numerous training webinars with some courses certified for AIA credits. Our goal is to provide relevant information to assist you in making the right decisions.

For us to continually meet your needs, please provide feedback about our website, products, or services. Our commitment to your success will be found in the quality of our product and the professionalism of our staff from the first inquiry to years after installation.

Thanks for considering us, The RATH® Team

Terms of Sale:
Please call with questions (800-451-1460) before ordering.

Payment: American Express, MasterCard, Visa and Discover are accepted
Open accounts (upon approved credit application): Net 30, date of invoice.

Shipping Method: Freight is F.O.B Sussex, WI. Our standard shipping in UPS Ground. Items exceeding UPS guidelines will be shipped via Common Carrier. Please request shipping information when placing an order.

Pricing: RATH® makes every effort to maintain prices at the lowest level. Occasionally, prices may change without notice.

Returns: Download Return Policy

Warranty: Download Warranty

Terms & Conditions: Download Terms & Conditions

Privacy Policy:
RATH’s Protecting the security and privacy of your personal data is important to RATH®; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data RATH® may collect, how RATH® uses and safeguards that data and with whom we may share it. Click to read our entire Privacy Policy or Download.

RATH’s Protecting the security and privacy of your personal data is important to RATH®; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data RATH® may collect, how RATH® uses and safeguards that data and with whom we may share it.

Personal Data: Through our Web sites, RATH® will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.
Personal Data Purpose of Use: When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:
  • we may store and process personal data and share it within RATH® to better understand your business needs and how we can improve our products and services; or
  • If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.
Purpose Limitation: RATH® will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:
  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on Rath’s information technology systems
Communications or Utilization Data: Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
Non-Personal Data Collected Automatically: When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data to monitor the attractiveness of our Web sites and improve their performance or content.
"Cookies" - Information Stored Automatically on Your Computer: When you view one of our Web sites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.
Security: To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, RATH® uses technical and organizational security measures.
Links to Other Web Sites: RATH® Web sites contain links to other Web sites. RATH® is not responsible for the privacy practices or the content of other Web sites.
Questions and Comments: RATH® will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the RATH® Data Privacy Protection Policy (e.g. to review and update your personal data), please fill out the "Contact Form " above and send us your questions and feedback. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Privacy Policy on this page. Please check this page regularly to keep up-to-date.