Rath Security - 'About Us'

Our History:

Rath has been in the Emergency Communication business for over 35 years.
We are a privately owned company located in Sussex, WI; a suburb of Milwaukee.

We are the largest manufacturer of Emergency phones in North America. With over 400,000 phones in the field, you can rest assured the quality and performance of our Communication Systems lead the industry.


Our Address:


Rath Security
N56 W24720 N. Corporate Circle
Sussex, WI 53089
P: 866-850-8854 • F: 262-246-4828
www.rathsecurity.com

Our Philosophy:

In addition to exceptional product quality and customer support, we believe ongoing education is paramount to your professional development and our continuous improvement. Our product information is provided in multiple formats from written documents, video’s and graphics. You will find all relevant codes for buildings, elevators, Americans with Disability Act and each state’s pool phone requirements. We offer webinar’s to the architectural and engineering community and some courses certified for AIA credits. Our goal is to provide relevant information to assist you in making the right decisions.

For us to continually meet your needs, please provide feedback about our website, products or services. Our commitment to your success will be found in the quality of our product, and the professionalism of our staff from the first inquiry to years after installation.

Thanks for considering us, The Rath Team

Terms of Sale:

Please call with questions (800-451-1460) before ordering. In stock items typically ship within 48 hours.

Payment: American Express, MasterCard, Visa and Discover are accepted
Open accounts (upon approved credit application): Net 30, date of invoice.

Shipping Method: Freight is F.O.B Sussex, WI. Our standard shipping in UPS Ground. Items exceeding UPS guidelines will be shipped via Common Carrier. Please request shipping information when placing an order.

Pricing: Rath Microtech makes every effort to maintain prices at the lowest level. Occasionally, prices may change without notice.

Returns: Return Authorization must be made 30 days upon receipt. Returns will not be accepted without a prior RA from our Customer Service Department (800-451-1460). A 15% restocking charge is applied to all returns.

Privacy Policy:
Rath’s Protecting the security and privacy of your personal data is important to Rath; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Rath may collect, how Rath uses and safeguards that data and with whom we may share it.

Personal Data: Through our Web sites, Rath will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.
Personal Data Purpose of Use: When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:

• we may store and process personal data and share it within Rath to better understand your business needs and how we can improve our products and services; or
• If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.

Purpose Limitation: Rath will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

• is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
• is necessary to prepare, negotiate and perform a contract with you,
• is required by law or the competent governmental or judicial authorities,
• is necessary to establish or preserve a legal claim or defense,
• is necessary to prevent fraud or other illegal activities, such as willful attacks on Rath’s information technology systems

Communications or Utilization Data: Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
Non-Personal Data Collected Automatically: When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data to monitor the attractiveness of our Web sites and improve their performance or content.
"Cookies" - Information Stored Automatically on Your Computer: When you view one of our Web sites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.
Security: To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Rath uses technical and organizational security measures.
Links to Other Web Sites: Rath Web sites contain links to other Web sites. Rath is not responsible for the privacy practices or the content of other Web sites.
Questions and Comments: Rath will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Rath Data Privacy Protection Policy (e.g. to review and update your personal data), please fill out the "Contact Form " above and send us your questions and feedback. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Privacy Policy on this page. Please check this page regularly to keep up-to-date.